Self Help Skills

"Believe ... and the Magic will follow"

Our Self-Help Programs will be designed to help optimize our consumers’ personal, social, and vocational competency in order to live successfully in the community. Activities are determined by the needs of the consumer. They will be an active partner in all aspects of these programs.

On a case by case basis, we will act as Case Managers and provide goal-oriented and individualized supports focusing on improved self-sufficiency through assessment, planning, linkage, advocacy, and coordination. Training sessions include group and one-on-one settings. Group learning allows for opportunities that would not present themselves in a one-on-one situations; however, there are many individuals that can only feel confident in a one on one atmosphere.

As part of our Consumer Outcomes Progress Plan, we identify the desired outcomes of the consumer and their families; and then develop strategies to meet them. Regular activities and instruction times are scheduled for the consumers to the development of their skills.

The skills development activities that will be focused on relates to:

  • Advocacy
  • Living Skills
  • Safety/Emergency Skills
  • Communication
  • Socialization
  • Recreation
  • Behaviour Management
  • COPP—Consumer Outcomes Progress Plan

We formulate what is called a Consumer Outcomes Progress Plan (COPP) which identifies the consumer’s goals, strategies, person(s) responsible and review dates. We believe in being accountable for the many areas of support and training and will provide reports of progress to those who need to know.


The Hanger is created to be a safe and productive learning and social atmosphere. Anyone who is registered with CLBC may use the Hangar for Drop In purposes. Typically, the Hanger will be open from 8:30am to 4:30pm (Mon to Fri.) and 7:00pm to 9:00pm (Mon, Weds). These times will have paid staff and volunteers available for support. Use of the Hanger is at your own risk. We will try very hard to ensure that the centre is as safe as possible. For a list of the rules, contact us and we will be happy to provide you with a copy.

During the paid staff hours, the Hanger has regular programming of various skills development. Participation is voluntary but encouraged.

Referral Process

All referrals are made through the Community Living British Columbia (CLBC). Contact your CLBC Facilitator at 250-847-7780 to apply for our services.

Program Lengths

The duration is determined by the referral from CLBC and will be reviewed between HIGH ROAD and CLBC each year. If there are any changes to support levels, whether that includes one on one, or group sessions; we will contact you to discuss the changes.

Staff Qualifications

Our staff must meet the minimum requirement of Grade 12, with experience and/or post secondary education as an asset; valid first-aid and CPR certificate; cleared criminal record search; and TB tested.. The staff must be able to use appropriate judgment, initiative, ingenuity and common sense in deciding appropriate formal management of behaviour and program structure. We currently have over 81 years of collective experience in the Social Services Sector as part of the Self-Help Skills Program.